Breville Dual Boiler BES920XL Review

As a long-time coffee lover, I’ve always believed that a great espresso is more than just a caffeine boost – it’s an experience. After trying various coffee makers and espresso machines, I finally decided to invest in something that could bring my daily coffee ritual to the next level. This quest led me to the Breville Dual Boiler BES920XL, a machine that many espresso enthusiasts swear by. Here’s my honest review after using it extensively, from the initial setup to daily brewing and maintenance. 

Why I Chose the Breville Dual Boiler BES920XL

Like many coffee lovers, I found myself frustrated by the limitations of single-boiler machines. They can deliver decent espresso shots, but when it came to frothing milk, the process was slow and cumbersome. I wanted a machine that could handle both tasks simultaneously, making it quicker and more enjoyable to prepare milk-based drinks like lattes and cappuccinos. The BES920XL, with its dual boiler system, checked all the boxes. It’s designed specifically to deliver café-quality coffee without needing the hefty commercial-grade equipment you’d find in a coffee shop.

First Impressions and Setup

Unboxing the BES920XL was a satisfying experience. The machine’s solid build and sleek stainless steel design gave it a professional feel that fit beautifully on my countertop. It has a hefty look but is compact enough for a kitchen without feeling overwhelming. I appreciated that Breville includes all the necessary accessories, including filter baskets, a milk jug, and even a tamper, which allowed me to get started immediately.

Setting up the machine was straightforward, even for someone not particularly tech-savvy. The user manual was clear and helpful, guiding me through filling the 84-ounce water tank, attaching the portafilter, and programming the initial settings. I also found the programmable auto-start feature to be incredibly convenient. Having the machine heat up before I get up means it’s ready to go when I am, which saves time during my busy mornings. 

Dual Boiler System – The Real Game Changer

The highlight of the BES920XL is, without a doubt, its dual boiler system. With one boiler dedicated to brewing espresso and the other for steaming milk, the machine allows you to do both tasks simultaneously. This means no more waiting between brewing and steaming, which can be a real frustration with single boiler machines. I found that this feature alone saves me at least a few minutes each morning, and it makes a big difference when I’m trying to make multiple drinks quickly for friends or family.

Temperature Control and Consistency with PID

If you’re familiar with espresso, you’ll know that maintaining the right water temperature is critical for a good shot. The BES920XL features PID temperature control, a technology that ensures the water temperature remains stable and consistent. For someone who enjoys experimenting with different types of beans, this feature is a huge plus. I could easily adjust the temperature by 1°F increments, which allowed me to customize the extraction based on the specific roast I was using. The machine’s ability to maintain that precision made a noticeable difference in the flavor of my shots, especially when I wanted to bring out particular tasting notes in lighter roasts.

Customizable Pre-Infusion for Better Extraction

One feature I grew to appreciate more over time is the adjustable pre-infusion setting. Pre-infusion is when water is introduced to the coffee grounds at a low pressure before the full extraction begins. This helps to saturate the grounds evenly, which, in my experience, led to a more balanced shot with improved flavor and mouthfeel. By experimenting with different pre-infusion times and pressures, I could tweak my shots to achieve just the right balance of sweetness and acidity.

Brewing Experience and Ease of Use

Using the BES920XL feels intuitive, thanks to its user-friendly LCD screen and straightforward control panel. Every function I needed, from adjusting the shot volume to monitoring the extraction time, was accessible and easy to navigate. One of the standout features for me was the programmable shot volumes. With a few adjustments, I could set my ideal shot times, making it easier to replicate results consistently. I found this particularly helpful in avoiding the frustration of adjusting on the fly – something that, in my experience, can be challenging with less customizable machines.

Steam Wand Performance: Crafting Microfoam with Ease

If you’re a fan of milk-based drinks, the BES920XL’s steam wand will not disappoint. Unlike some machines that deliver inconsistent steam pressure, this machine’s powerful steam wand produces the kind of microfoam necessary for both latte art and creamy, smooth milk. The 360-degree swivel action on the wand made it easy to position and control, giving me flexibility whether I was steaming a small amount of milk for a cappuccino or a larger portion for a latte. This steam wand really helps bring a bit of the barista experience into my home routine. 

Comparing the Breville Dual Boiler BES920XL to Similar Machines

I had considered a few other machines before deciding on the BES920XL, including some higher-end options with similar dual boiler capabilities. While models like the La Spaziale Vivaldi S1 or Rocket Espresso Appartamento offer comparable performance, they typically come at a much higher price point. What sets the BES920XL apart is its blend of affordability and functionality – it provides professional-grade features without the need for a full commercial setup or investment. It also stands out with its user-friendly design, which I found lacking in some of the pricier machines.

Maintenance and Daily Cleaning

Keeping an espresso machine in top shape can often be the most daunting part of ownership. Thankfully, Breville designed the BES920XL with easy maintenance in mind. The machine includes an automatic cleaning cycle for the steam wand and a reminder system for descaling, which takes a lot of the guesswork out of upkeep. I also appreciated the clear maintenance alerts on the LCD, which kept me on track with descaling and cleaning. The removable drip tray and accessible water reservoir added to the ease of daily upkeep, making it simple to keep the machine clean and functioning smoothly.

Who is the Breville Dual Boiler BES920XL Best For?

After using the BES920XL for several months, I believe it’s ideal for home baristas who want the quality and precision of a prosumer machine without stepping into commercial-grade territory. It offers enough customization and control to satisfy serious coffee enthusiasts, but it’s not so complex that it would overwhelm a beginner looking to expand their coffee skills. If you’re someone who enjoys the ritual of making espresso and appreciates having control over variables like temperature and pre-infusion, this machine provides a rewarding and flexible brewing experience. 

Product Review Conclusion: Breville Dual Boiler BES920XL Review

In conclusion, the Breville Dual Boiler BES920XL is a machine that lives up to its reputation. Its combination of a dual boiler system, precise temperature control, and customizable features makes it one of the best options for those looking to produce café-quality espresso at home. While it does require a bit of an investment, both in terms of cost and time for maintenance, the rewards are well worth it if you’re passionate about coffee.

This machine has given me the ability to explore and fine-tune my espresso-making process, all while saving the time and cost of visiting a café every day. For those who want to bring a bit of the barista experience into their kitchen, I would highly recommend considering the BES920XL as a strong contender. 

FAQ

Q1: Does the Breville Dual Boiler BES920XL have a grinder built in?

A1: No, the Breville Dual Boiler BES920XL does not have a built-in grinder. For the best results, you’ll need a separate coffee grinder. Pairing it with a high-quality burr grinder is recommended, as freshly ground coffee is essential for getting the best espresso shots.

Q2: How long does the BES920XL take to heat up?

A2: The BES920XL usually takes around 10-15 minutes to heat up fully. However, it has an auto-start feature that allows you to set it to preheat at a specific time, so it's ready to go when you need it. This is especially useful if you want the machine warmed up when you wake up or come home.

Q3: Can the BES920XL brew espresso and steam milk at the same time?

A3: Yes, the BES920XL has a dual boiler system, meaning it can brew espresso and steam milk simultaneously. This feature is a significant advantage over single boiler machines, as it saves time and makes it easier to prepare multiple drinks quickly.

Q4: How much maintenance does the Breville Dual Boiler BES920XL require?

A4: The BES920XL requires regular cleaning and maintenance, but Breville has made this easy with built-in cleaning alerts. The machine has automatic cleaning cycles for the steam wand and descaling reminders, and the LCD display will alert you when these are needed. Regular maintenance, such as cleaning the portafilter and descaling, is essential to keep it in top working condition.

Q5: Is it possible to adjust the temperature on the BES920XL?

A5: Yes, the BES920XL offers precise temperature control through its PID system. You can adjust the brew temperature in 1°F increments, which helps you fine-tune the espresso extraction to suit different types of beans and personal taste preferences.

Q6: Does the BES920XL work with pre-ground coffee, or do I need whole beans?

A6: The BES920XL can work with pre-ground coffee if that’s your preference, although freshly ground beans yield the best results. If you do use pre-ground coffee, it’s best to use a high-quality grind and ensure the coffee is fresh to maximize the flavor.

Q7: How large is the water reservoir, and does it need frequent refilling?

A7: The BES920XL has a large 84-ounce water reservoir, which is sufficient for multiple drinks without needing frequent refilling. The reservoir is removable and can be filled from either the front or back of the machine, making it convenient for various kitchen setups.

Q8: How does the pre-infusion feature work, and what are its benefits?

A8: The pre-infusion feature on the BES920XL allows water to soak the coffee grounds at low pressure before full extraction. This helps ensure even saturation, leading to a more balanced shot with better flavor. You can customize the duration and pressure of pre-infusion to suit different beans and preferences.

Q9: Is the BES920XL suitable for beginners, or is it better for experienced users?

A9: The BES920XL is suitable for both beginners and experienced users. While it offers advanced features like temperature control and pre-infusion adjustments, it’s user-friendly enough that beginners can learn the basics easily. Experienced users will appreciate the control and customization options for refining their espresso shots.

Q10: How loud is the BES920XL during operation?

A10: The BES920XL is relatively quiet compared to some other espresso machines, though it does produce some noise when brewing and steaming. Most users find it unobtrusive, especially considering the high-quality results it delivers.